How Can VoIP Help Improve Your Business Communications? (Questions/Answers)

Today, most employees spend as much time working outside of the office as they do in it. VoIP allows your team to make calls and stay connected to the office phone system from anywhere in the world.

VoIP (Voice over IP) phone systems are a flexible and cost-effective alternative to the ‘traditional’ office phone setup. As the name suggests, VoIP uses an Internet connection in place of a regular phone line and takes full advantage of Cloud technology capabilities to expand your communications abilities far beyond anything a landline setup can provide.

Today, most employees spend as much time working outside of the office as they do in it. VoIP allows your team to make calls and stay connected to the office phone system from absolutely anywhere they can access an Internet connection, regardless of whether they’re across town, across the state, or even across the world. As long as there is Internet access, you and your employees will have the ability to stay in contact with clients, business associates, coworkers, and vendors from wherever the day takes you.

What Can A VoIP Phone System Offer Your Business?

VoIP goes above and beyond the traditional demands businesses place on their telephone communication solution, offering everything you could want or need to stay connected and productive – and a feature or two you’ve probably never even thought of.

Here are some of the highlights:

  • The ability to carry on as usual in the event of a power outage, or even when your office itself is out of commission due to a disaster situation such as a fire or flood
  • A fully scalable solution that allows for changes to be made quickly and seamlessly, without causing any kind of disruption or downtime, and without the usual hefty fees associated with installations and changes to your service agreement
  • Service, hardware, upgrades, and support for a low, predictable monthly fee
  • Unlimited international calling
  • 24/7 technical support and ongoing maintenance
  • A wide range of state-of-the-art features that aren’t available with a traditional business phone system, including:
    • Having your voicemail and faxes forwarded to your email inbox for optimal convenience
    • Using any available area code instead of just the area code assigned to your region, allowing you to better reach out to those in other locations
    • Configuring your VoIP line to ring simultaneously on various devices – including your smartphone and landline phone
  • Unified Communications (UC), which:
    • Allows users to make and answer calls on either a mobile device or a computer
    • Provides seamless integration of voice, chat, data, presence, applications, and other productivity-boosting technologies
    • Offers multi-user collaboration and disaster recovery protection for all of your UC data

How Can Acapella Help You Get The Most Out Of Your VoIP Solution?

As an experienced VoIP provider, Acapella can install and maintain the latest VoIP technology systems in your office, configured to meet the specific needs of your team. Pay for the lines, features, and hardware you need today, and we can easily scale your services up or down as your business evolves.

You already know that technology is never a one-size-fits-all solution, so why approach your business telephone system any differently?