Our Team

Matt is a business owner, leader, and lifelong learner from New Hampshire. He'll tell you his career has been a long and winding road, but it's a journey that has taught him a lot about leadership, faith, and serving others. Matt is passionate about helping people grow and is most proud of the exceptional team he has built over the years. He leads with strong problem-solving and communication skills, fostering a culture of collaboration and success.

Over the last 25 years, Matt has been an active Rotarian, served twice as a Big Brother, volunteered with Hospice, and served on several nonprofit boards, including St. Joseph Community Services (Meals on Wheels), Founder's Academy, Jesse Remington High School, and the International Board of the Barbershop Harmony Society in Nashville. Matt was also a member of the inaugural Hoffman Haas Fellowship in 2014, a program created to prepare emerging leaders for nonprofit board service.

When he's not working, you'll find him singing barbershop harmony, following his beloved Patriots and Red Sox, traveling, and doing his best to be “the best husband ever” every day.

Since January 2023, Gina has served as Operations Manager at Acapella Technologies, where she focuses on building scalable, efficient systems that support the company’s continued growth. She is passionate about delivering the highest level of service to our customers and our team. Prior to joining Acapella Technologies, Gina spent 20 years as the Business Manager for a local financial firm. That experience gave her a strong foundation in business operations, organization, client service, and problem-solving skills that she now brings to the fast-paced world of managed IT services. Gina is married and cherishes time spent with her family and friends. She enjoys hands-on creative hobbies such as quilting, scrapbooking, and gardening. She also has a heart for serving others and volunteers with organizations that support homelessness.

Kelly has been a valued member of Acapella Technologies for over five years, where she is dedicated to delivering exceptional customer service and supporting both clients and colleagues with a positive, solutions-oriented approach. She enjoys building strong relationships and helping ensure a smooth, responsive experience for every customer.

Kelly earned a Bachelor of Science in Psychology and nearly completed a master's degree program in Counseling with a concentration in School Counseling. Her educational background has given her valuable insight and skills she brings to supporting customers every day.

When she's not working, Kelly enjoys concerts and live music. Whether she's hiking, skiing, kayaking, relaxing at the beach, or just going for a walk, she makes the most of every opportunity to be outside. Most importantly, she treasures spending quality time with her family and friends, creating memories and enjoying life's special moments together.

Jeff is the Technical Service Manager at Acapella Technologies, LLC, where he brings more than 20 years of experience helping organizations solve technical challenges and get the most from their technology investments. Specializing in IT systems administration, troubleshooting, and solution development, Jeff is known for his ability to quickly identify the root causes of complex issues and implement practical, effective solutions.

Throughout his career, Jeff has developed a reputation as a dedicated problem solver. Whether working through technical obstacles, streamlining processes, or helping clients navigate evolving technology needs, he thrives on finding answers and delivering results. The satisfaction of solving problems, both large and small, continues to be one of his greatest professional motivators.

As Acapella Technologies grows, Jeff is committed to growing alongside the company while helping his team and customers succeed. Guided by the values of honor and integrity, he approaches every challenge with a focus on trust, accountability, and long-term relationships.

Outside of work, Jeff enjoys rock climbing, hiking, and camping, activities that reflect the same perseverance, adaptability, and problem-solving mindset he brings to his professional life.

Steve joined Acapella Technologies in early 2025. He brings extensive leadership experience in the manufacturing and supply chain sectors, with a career defined by operational excellence, strategic growth, and team development. Steve also served in the military, an experience that helped shape his disciplined leadership style and strong commitment to service. He holds a background in business management and is recognized for his practical approach to leadership, organizational improvement, and long-term value creation. Currently, Steve is responsible for performing the duties of Service Management, Project Management and Service Coordination.  In his free time, he enjoys spending time outside with his wife and daughter, as well as fishing in the Summer and hunting in the Fall and Winter.

Jozlin is a dedicated IT professional and service coordinator based in Waldorf, Maryland. As a member of the Acapella Technologies team, Jozlin aims to keep operations running smoothly and offer a kind, helping hand to our customers. When away from the screen and diagnostic tools, Jozlin explores creative outlets as an avid artist, spending free time sketching and drawing.

Joined the team in 2022 as our VoIP Engineer and resident call-quality connoisseur, earned after a deep dive into his IT background. With hands-on IT experience dating back to 2011, he loves sharing what he knows and helping teammates pick up new technologies and skills — it's what makes being part of an incredible team so rewarding. He's fluent in five languages: C#, Python, PHP, Node.js and PostgreSQL for his passion with web development, alongside an overwhelming passion for system/newtork administration. Before IT, he worked alongside his family in machinery moving, building demolition and commercial surplus sales since 15 years old, where he learned the ropes of entrepreneurship firsthand from his father that had been in business since 1995. When he's not keeping phone systems humming or helping the tech team troubleshoot the strangest of issues, you'll find him wandering server rooms chasing the next new technology for new certifications — or chasing fresh powder at Killington Mountain, where he first learned to ski at age 4.

Nathan joined Acapella Technologies in 2023 and brings a strong background in cybersecurity and technical support to the team. He holds an associate's degree in Cybersecurity, where he developed a strong foundation in information security, digital forensics, and risk management. Currently pursuing his bachelor's degree, Nathan is committed to continuously expanding his knowledge and staying ahead of emerging technologies.

In his role, Nathan conducts security risk assessments to help organizations identify vulnerabilities within their networks and technology environments. Beyond cybersecurity, he serves as an all-purpose technician, supporting a wide range of software, systems, and infrastructure needs. He also enjoys developing custom applications and scripts to help streamline processes and solve unique business challenges.

Passionate about both security and innovation, Nathan takes pride in helping clients strengthen their technology environments while finding practical solutions to complex problems. His broad technical skill set and eagerness to learn make him a valuable resource for both customers and teammates alike.

Diego joined Acapella Technologies in late 2024 as an Account Manager, combining technical expertise, cybersecurity knowledge, and customer-focused service to help organizations achieve their technology goals. His responsibilities include project management, network assessments and reporting, emerging technology and Artificial Intelligence research, and acting as a technical resource for both clients and internal teams. Before joining Acapella Technologies, Diego balanced his responsibilities as an IT Technician while earning his Bachelor's Degree in Cybersecurity. He holds the CompTIA Security+ certification and has developed expertise in network infrastructure, Artificial Intelligence, and regulatory compliance, including PCI and HIPAA standards. With a strong cybersecurity foundation, he particularly enjoys being on the front lines of cyber incidents and serving as a trusted advisor during critical situations. Diego is passionate about building strong customer relationships and takes pride in being one of the primary faces clients interact with throughout their technology journey. He is committed to helping organizations strengthen their security posture, embrace innovation, and make informed technology decisions that support long-term success. Outside of work, Diego enjoys spending time fishing, playing volleyball, and keeping up with the latest developments in technology. When he's not exploring emerging trends in cybersecurity and AI, you'll likely find him relaxing with a video game or enjoying time outdoors.

Aidan joined Acapella Technologies in 2026 with a diverse background in IT and customer service. He earned his associate's degree in Information Networking Technologies at New Hampshire Technical Institute. He then spent five years as a Network Technician, working with a wide range of technologies and honing his troubleshooting skills and processes.

Aidan works hard to provide A+ customer service, resolving customer issues promptly and to their satisfaction. In his free time, he enjoys skiing, hiking, and spending quality time with his family and pets.

Pam joined Acapella Technologies in the fall of 2020, bringing many years of experience to the team.

Her background includes customer service, sales, and marketing with local high-tech companies, including Segway, Lightchip, and Merrimack River Technologies.

Pam moved to Roanoke, Virginia, in August 2022. In her spare time, she loves to create unique mixed-media artwork in her home studio and exhibits in local Virginia art galleries. Pam also enjoys hiking, cooking, and exploring her new hometown with her partner, Wayne.