Computer Virus Help

If you suspect your system has become infected, we can help. Follow these steps to limit the risk to your office network, then call Acapella Technologies for support.

What to Do If You Suspect Malware

• 1. Disconnect the LAN cable. Unplug the network cable from the back of your system. Viruses, also called malware, can spread to other computers they reach across your office network.
• 2. Stop using the system. Press and hold the power button on the front or side of the system to shut it down. You do not need to log off first.
• 3. Call our office. Contact Acapella Technologies at (603) 647-1784 for support.

Get Help With a Suspected Virus

Once you disconnect and shut down the system, call our team. We can help determine what happened and guide you through the next steps. For broader protection, learn more about our IT security services.