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When the COVID-19 pandemic hit, organizations across the country and around the world had to quickly adapt their operations to continue remotely. Here’s how the MSPs like Acapella Technologies managed their switch to remote work, and are continuing their business operations on a day-by-day basis.
While the MSP community was worried about how the pandemic would affect their business, there hasn’t been a considerable effect in the end. If you’re like Acapella Technologies, you may have prepared for the worst, but found the pandemic to be less damaging than expected.
“We’ve been very, very fortunate, we’ve suffered no financial ramifications,” says Matt Mercier, Acapella Technologies. “Our company is virtual as it stands, so we’re accustomed to working from home. We have been virtually unaffected by the COVID situation.”
Gain some insight into the process, and best practices for MSPs in general, all explored in the latest episode of On The Air’s MSP show with Stuart Crawford, featuring Acapella Technologies’ very own Matt Mercier:
“Going into March, things were pretty frantic,” says Matt. “We were running around pretty hard. But now, everyone’s still busy, but it’s much more relaxed.”
Matt and Stuart talked further about their approaches to marketing and networking with potential clients, and touched on a few key points:
Even as the COVID-19 pandemic appears to be slowly drawing to a close, it’s important to note that the business will likely never be the same as it was before.
“Things will never go back to fully normal, but businesses that can adapt will be fine,” says Matt. “Some businesses will perish, some will flourish – those that can change with the times will make it.”
Whether it’s in how your MSP has approached the COVID-19 pandemic, or how you choose to network and market at your next Chamber Of Commerce event, you need to be ready to adapt. Change is the only constant – don’t get stuck in your ways, or you’ll be left behind.
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