Support Your IT Team With Co-Managed IT Services

Does Your IT Team Need Extra Help Every Now And Then?

You’re reading this article, so that means you’re likely having one of three problems with your IT staff:

1. Your IT staff quickly falls behind when they have to complete a project
2. Your IT staff has trouble dealing with day-to-day IT support requests
3. Both problems #1 and #2

The bottom line is that your IT staff doesn’t have the resources to handle everything on their plate. Maybe this only happens when a project comes up, or maybe it’s just a seasonal issue when the office gets busy.

In either case, you’re in a tough spot — you probably don’t want to hire additional full-time employees to help out when they won’t be needed all the time, right?

What’s the solution? Get the extra help you need with co-managed IT services.

What Is Co-Managed IT?

Co-managed IT services allow businesses and their IT teams to take advantage of the expertise and skill of a team of IT specialists when needed, and without paying expensive salaries or benefits. It’s an affordable solution that allows you to expand your current IT resources and make sure you always have the tech support you need.

Why Are Co-Managed IT Services Valuable To You?

• Scale Easily: As your organization grows and evolves, you may need to scale up your efforts. Rather than hiring more technicians, you can use co-managed IT on a month-to-month basis. If you find you no longer need as much assistance, you can quickly scale back. You’re never locked in. Co-managed IT services are easy to scale up or down.
• Freedom of Focus: Without having to oversee network administration and helpdesk requests, your internal staff can discuss, design and implement your project.
• Harness Expertise: You can also bring on expertise and extensive experience offered by your co-managed IT provider in that same 25-50% margin. While your team may have done one or two cloud migrations before, your vendor has done hundreds if not thousands of migrations, all in different industries and different needs. Put that expertise and experience to work for you.

Acapella Will Give You The Extra Help You Need When You Need It

Don’t let your support tickets pile up or your projects sit unfinished any longer. Talk to the Acapella team today to augment your internal team with additional support from ours.

With a little extra help from our team, you will…

• Eliminate overdue support requests for your end-users and vastly reduce day to day downtime.
• Complete major projects more quickly and effectively.
• Have the freedom to strategically devote your internal IT teams capabilities where they’re most needed, without overworking them.

The quality and effectiveness of your IT team are up to you. Will you give them the resources and support they need to succeed? Acapella is here to provide the extra help you need – all you have to do is ask.

Click here to get started or call us at (603) 647-1784 to schedule a consultation.